Shipping policy

Last updated: May 13, 2025

Thank you for shopping with Globorislux — your trusted UK store for smart, practical pet essentials.

Order Processing

• All orders are processed within 1–3 business days (excluding weekends and UK public holidays).
• Once dispatched, you will receive a confirmation email with your tracking number.

Delivery Time

• United Kingdom: Estimated delivery is 3–5 business days after dispatch.

Please note: Delays may occur due to weather conditions, courier disruptions, or peak seasons.

Shipping Costs

• Free UK Shipping on all orders — no minimum spend required.
• At this time, we do not ship internationally.

Multiple Shipments

Orders may be delivered in multiple packages depending on product availability or fulfilment location. Each shipment will include separate tracking details.

Tracking Your Order

Once your order is on its way, you’ll receive a tracking link via email. You can use it to monitor your parcel at any time.

Delays, Lost or Damaged Parcels

If your package is delayed, lost in transit, or arrives damaged, please reach out to our support team at support@globorislux.com. We’ll resolve the issue promptly.

Incorrect Shipping Information

Please ensure all shipping details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.